After Your Order

Where can I find updates on my order?

Follow these steps to find the status or your order, when your order should ship and a tracking number (if already shipped):

1. Sign in to your My Account page.

2. Select "Order History"

3. Select your order number. The tracking number(s) for your order should be shown.

If your item has not shipped please note the following information:

Our item availability information will help you estimate how long it will take before your item ships from our Distribution Center.

If your order contains multiple books with more than one availability, it is possible that your order will be shipped to you in separate parts. In this case, there will be separate tracking information for each of shipment.

  • "In Stock, Ships Immediately" are items that are kept in our Distribution Center. These items, are typically available for immediate shipment after your order information is processed if placed before 11:00 am EST.
  • "In Stock, Ships in 24 hours" are items which will take 24 business hours to process before they can leave our facility.
  • "Usually Ships in 2-3 business days, 3-4 business days, 1-2 weeks" means we do not currently have this item in stock and must coordinate shipment with a publisher or a distribution partner.